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クリスマス・年末年始の納期について

平素よりMONATELIERをご利用いただき、誠にありがとうございます。 クリスマス及び年末年始の営業日について以下の通りご連絡申し上げます。ご注文のお品物の納期についてご注意くださいませ。   ＜クリスマス前の発送について＞ 12月20日～12月21日はクリスマス直前のため発送をいたします。 ・12月20日（土）10：00までのご注文　12月20日（土）発送　ご到着目安：12月21日～22...

商品説明と返品ポリシーの改定について

平素よりMONATELIERをご利用いただき、誠にありがとうございます。 この度、お客様からのご意見を受け、当店の商品説明と返品ポリシーを見直し、以下の通り改定いたしましたのでお知らせいたします。 ━━━━━━━━━━━━━━━━━━━━━━【改定内容】━━━━━━━━━━━━━━━━━━━━━━ 1. 商品ページへの詳細説明の追加 デザイン特性上、個体差が生じる可能性がある商品には、具体的...

Regarding shipping on September 22nd

Thank you for always using Monatelier. Regarding shipping on September 22nd, we will be taking a break due to the Osaka Pop-up. Your order will be shipped on Wednesday, September 24th. Arrival...

How to add platinum products to your cart

This is a guide on how to add platinum products to your cart. <How to choose platinum jewelry> 1. Open the product page (yellow gold) 2. Tap the platinum image under "Select Jewelry Materi...

[Important Notice] Product Price Changes and Service Improvements

Thank you very much for your continued patronage of Monaterie. Due to rising raw material costs, we will be revising our product prices as follows: In addition, to improve customer service, we w...

Notice of termination of Amazon Pay service

Thank you for always using Monatelier. We will stop accepting Amazon Pay on Monday, December 23, 2024. After Monday, December 23, 2024, Amazon Pay will be automatically removed and customers wil...

Regarding the New Year's holiday and delivery dates for made-to-order products

Thank you for always using Monatelier. We would like to inform you about the year-end and New Year holidays and delivery dates for made-to-order products. ■ New Year's holiday Monatorie wil...

Notice of Membership Program Changes

Thank you for always using Monatelier. We will be renewing our membership program. [Changes] New Silver Rank Establishment Limited items for Silver Rank members. Trial price products will be...

Notice of product price revision

Thank you for always using Monatelier. Due to rising raw material costs, we will be changing our prices. Thank you for your understanding. ◆Implementation date Stock items: From 9/2 (Mon) - Ch...

Checking purchase history and delivery status using LINE

Thank you for always using Monatelier. We will be discontinuing the service that allows you to check your purchase history and delivery status using LINE. In order to improve our services in the...