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Article: Important│Inquiries


Currently, there is a problem with the e-mail system that we use, and we are unable to deliver e-mails replying to inquiries received from customers.
We sincerely apologize for the inconvenience caused to customers who are waiting for a reply from us.

At this time, we do not have a specific time frame for restoration.

In addition, until the restoration, inquiries will be accepted from the Monatlier official LINE . We apologize for the inconvenience, but if you have any inquiries, please contact Monatorie official LINE .

Click here to register for MONATELIER official LINE

 Also, if you have not received a response from Monatelier, please contact us again from Monatelier's official LINE .

We apologize for the inconvenience caused to our customers, but we ask that you please wait for a while until the service is restored. We will keep you updated on the progress of restoration.


If you have any questions, please feel free to contact us.