Shipping and shipping
delivery company
All domestically will be shipped by Yamato Transport.
※ Overseas will be shipped by EMS of Japan Post.
After shipping the product, we will send you an email that describes your luggage number in the title "[Monatelier] product shipping guidance".
You can make changes such as delivering situations, etc. at Yamato Transport sites, and change delivery.
please note
Delivery of the shipping contractor's busy season, or due to traffic situations during bad weather conditions may be delayed. Please note.
Designation of arrival date
Products with stock (immediate delivery items)
We will ship the same day by order from 13 o'clock excluding Saturdays and Sundays and holidays, and orders after 13 o'clock will be shipped on the next business day. The possible date is as follows.
| Honshu | Since the day after the shipping date | Kyushu, Hokkaido | Since the day after the shipping date |
|---|---|---|---|
| Okinawa-remote island | Three days after shipping date | Remote island | It depends on the area |
※ If not specified, we will ship by the shortest arrival.
Products without stock, custom order products
You can specify the scheduled arrival date after the scheduled delivery date. If you wish, please reply to e-mail from our shop.
If not specified, we will ship at the shortest.
Specifying time
The following delivery time zone can be specified.
| in the morning | 14:00 ～ 16:00 |
16:00 ～ 18:00 |
18:00 ～ 20:00 |
19:00 ～ 21:00 |
|---|
※ Delivery may be the next day when time is specified depending on the area where you live.
In the case of absence
If the delivery date is absent, the absence contacts will be posted to your post.
Within 6 days of delivery, please request redelivery until each sales office of Yamato Transport described in the absence communication vote.
If you can not accept the storage period (6 days) of the missing luggage, the package will be raised to our shop, and there may be a lot of time for re-shipping.
Shipping cost
We will deliver free shipping all over Japan (partially excluded).
| Hokkaido | 930 yen | Aomori, Iwate, Akita | 630 yen |
|---|---|---|---|
| Miyagi, Yamagata, Fukushima | ¥ 530 | Ibaraki, Tochigi, Gunma, Yamanashi | 490 yen |
| Saitama, Chiba, Tokyo, Kanagawa | 490 yen | Toyama, Ishikawa, Fukui, Gifu, Shizuoka, Aichi, Mie | ¥ 530 |
| Shiga, Kyoto, Osaka, Hyogo, Nara, Wakayama | 490 yen | Niigata Nagano | ¥ 520 |
| Chinese region | 730 yen | Shikoku region | 730 yen |
| Kyushu region | 930 yen | Okinawa | 1240 yen |
※ In the case of shopping less than 10,000 yen, the above shipping cost will occur.
※ All charges are excluding.
※ There is no additional charge on remote islands.
About overseas shipping
We will ship with EMS of Japan Post.
For convenience of security, we will limit the product price to less than 200,000 yen.
After shipping the product, we will send you an email that describes your luggage number in the title "[Monatelier] product shipping guidance".
You can check the delivery status etc. at the Japan Post Site.
payment
It is "product price-consumption tax + shipping".
Correspondence area
We accept shipping only to areas that can be shipped by EMS.
Japan Post EMS
Shipping cost
I will pay 1000 yen uniformly.
Address input
Please enter your address as usual. If there is a leak or error of the sending address information, any trouble is not responsible at our company.
Notes
- Since the shipping destination shipping circumstances are not undergoing, at the time of shipping completion, the responsibility for product delivery will be transferred and customers. In addition, we will be disclaimed for overseas troubles. Please note in advance.
- For the product you purchased, duty, import tax, and customs fees may be imposed at customs clearance in the shipping destination. In that case, please pay the receiver, so please pay directly to the delivery person during delivery. In addition, policies for taxes and customs fees differ depending on each country, so please contact customs for shipping destinations for more information.
Same day shipping / next day delivery product
Flow until delivery
Please complete your order procedure by 13 o'clock.
Automatic reply email from our shop at the same time as order
After that, we will receive an order mail.
It is inspection, packing and shipping on that day.
Customers will receive a shipping completion email.
The next day, you will receive your order jewelry.
Conditions
You need to order by 13:00. (Except Sunday)
※ The arrival time may vary depending on the area. Order after 13 o'clock shipping the next day.
The next day delivery available area
| Eastern | Aomori, Iwate, Miyagi, Akita, Yamagata, Fukushima |
|---|---|
| Crown | Niigata, Nagano, Yamanashi |
| Kanto | Tokyo, Kanagawa, Saitama, Chiba, Ibaraki, Tochigi, Gunma |
| Hokuriku | Toyama, Ishikawa, Fukui |
| Tokai | Aichi, Gifu, Shizuoka, Mie |
| Kansai | Osaka, Hyogo, Kyoto, Shiga, Nara, Wakayama |
| China | Tottori, Shimane, Okayama, Hiroshima, Yamaguchi |
| Shikoku | Tokushima, Kagawa, Ehime, Kochi |
※ There is an exception area such as remote island
※ Instant payments available may be sold out because there is a difference in inventory status. Be sure to check the presence or absence of immediate delivery on the product page and order.