Shipping and shipping

delivery company

All domestically will be shipped by Yamato Transport.
※ Overseas will be shipped by EMS of Japan Post.

After shipping the product, we will send you an email that describes your luggage number in the title "[Monatelier] product shipping guidance".
You can make changes such as delivering situations, etc. at Yamato Transport sites, and change delivery.

Luggage query system of Kuroneko Yamato

please note

Delivery of the shipping contractor's busy season, or due to traffic situations during bad weather conditions may be delayed. Please note.

Designation of arrival date

Products with stock (immediate delivery items)

We will ship the same day by order from 13 o'clock excluding Saturdays and Sundays and holidays, and orders after 13 o'clock will be shipped on the next business day. The possible date is as follows.

Honshu Since the day after the shipping date Kyushu, Hokkaido Since the day after the shipping date
Okinawa-remote island Three days after shipping date Remote island It depends on the area

※ If not specified, we will ship by the shortest arrival.

Products without stock, custom order products

You can specify the scheduled arrival date after the scheduled delivery date. If you wish, please reply to e-mail from our shop.
If not specified, we will ship at the shortest.

Flow from order to delivery

Specifying time

The following delivery time zone can be specified.

in the morning 14:00

16:00
16:00

18:00
18:00

20:00
19:00

21:00

※ Delivery may be the next day when time is specified depending on the area where you live.

In the case of absence

If the delivery date is absent, the absence contacts will be posted to your post.
Within 6 days of delivery, please request redelivery until each sales office of Yamato Transport described in the absence communication vote.
If you can not accept the storage period (6 days) of the missing luggage, the package will be raised to our shop, and there may be a lot of time for re-shipping.

Luggage query system of Kuroneko Yamato

Shipping cost

We will deliver free shipping all over Japan (partially excluded).

Hokkaido 930 yen Aomori, Iwate, Akita 630 yen
Miyagi, Yamagata, Fukushima ¥ 530 Ibaraki, Tochigi, Gunma, Yamanashi 490 yen
Saitama, Chiba, Tokyo, Kanagawa 490 yen Toyama, Ishikawa, Fukui, Gifu, Shizuoka, Aichi, Mie ¥ 530
Shiga, Kyoto, Osaka, Hyogo, Nara, Wakayama 490 yen Niigata Nagano ¥ 520
Chinese region 730 yen Shikoku region 730 yen
Kyushu region 930 yen Okinawa 1240 yen

※ In the case of shopping less than 10,000 yen, the above shipping cost will occur.
※ All charges are excluding.
※ There is no additional charge on remote islands.

About overseas shipping

We will ship with EMS of Japan Post.
For convenience of security, we will limit the product price to less than 200,000 yen.
After shipping the product, we will send you an email that describes your luggage number in the title "[Monatelier] product shipping guidance".
You can check the delivery status etc. at the Japan Post Site.

Japan Post EMS

payment

It is "product price-consumption tax + shipping".

Correspondence area

We accept shipping only to areas that can be shipped by EMS.

Japan Post EMS

Shipping cost

I will pay 1000 yen uniformly.

Address input

Please enter your address as usual. If there is a leak or error of the sending address information, any trouble is not responsible at our company.

Notes

  • Since the shipping destination shipping circumstances are not undergoing, at the time of shipping completion, the responsibility for product delivery will be transferred and customers. In addition, we will be disclaimed for overseas troubles. Please note in advance.
  • For the product you purchased, duty, import tax, and customs fees may be imposed at customs clearance in the shipping destination. In that case, please pay the receiver, so please pay directly to the delivery person during delivery. In addition, policies for taxes and customs fees differ depending on each country, so please contact customs for shipping destinations for more information.

Same day shipping / next day delivery product

Flow until delivery

STEP 1 

Please complete your order procedure by 13 o'clock.

STEP 2 

Automatic reply email from our shop at the same time as order
After that, we will receive an order mail.

STEP 3 

It is inspection, packing and shipping on that day.
Customers will receive a shipping completion email.

STEP 4 

The next day, you will receive your order jewelry.

Conditions

You need to order by 13:00. (Except Sunday)

※ The arrival time may vary depending on the area. Order after 13 o'clock shipping the next day.

The next day delivery available area

Eastern Aomori, Iwate, Miyagi, Akita, Yamagata, Fukushima
Crown Niigata, Nagano, Yamanashi
Kanto Tokyo, Kanagawa, Saitama, Chiba, Ibaraki, Tochigi, Gunma
Hokuriku Toyama, Ishikawa, Fukui
Tokai Aichi, Gifu, Shizuoka, Mie
Kansai Osaka, Hyogo, Kyoto, Shiga, Nara, Wakayama
China Tottori, Shimane, Okayama, Hiroshima, Yamaguchi
Shikoku Tokushima, Kagawa, Ehime, Kochi

※ There is an exception area such as remote island
※ Instant payments available may be sold out because there is a difference in inventory status. Be sure to check the presence or absence of immediate delivery on the product page and order.

TOP SHOPPING GUIDE Shipping and shipping